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Multi-brand · nationwide · our own engineers
Support is where we prove our value
Reliable service, experienced engineers and a commitment to keeping you moving. High first-time-fix, rapid response, and honest communication — on every brand of screening equipment, everywhere in the UK.
What we maintain
If it screens, we service it
- X-ray machines — IRR17-compliant annual servicing, preventive maintenance, lead curtain replacement, image quality verification and corrective repair, all brands.
- Walk-through & handheld metal detectors — calibration, zone testing and repair, including CEIA and Garrett fleets.
- Explosives trace detectors — field service plus full lab-bench repair, calibration and verification at our Farnborough facility. Trusted at the Houses of Parliament since 2018.
- Liquid scanners & more — Kumahira LSR-M2, cabinet X-ray, tray return systems and UVC portals.
Service levels
Five plans. No surprises.
Non-Contract
Pay as you go. Annual IRR17-compliant X-ray service; callouts and parts chargeable per visit.
Essential
2 preventive maintenance visits a year plus remote technical support by phone and email; callouts PAYG.
Enhanced
2 PM visits, full remote support and 2 corrective callouts included annually.
Unlimited
2 PM visits, full remote support and unlimited corrective maintenance callouts included.
TotalCare
All-inclusive: unlimited callouts, full remote support and general-failure parts included.
TotalCare excludes misuse, operator error, environmental damage and liquid ingress. We'll help you pick the tier that genuinely fits — not the biggest one.
Why customers switch to us
"Response times are fantastic"
"Communication is brilliant, they are quick to provide quotes which are easy to understand and ensure they match requirements. Response times are fantastic and I am very confident whenever we sign maintenance agreements for clients across to RedteQ, that they will do what they say they will. They have integrity."
"Alan is very helpful, professional and is always available to help troubleshoot in the event of an equipment malfunction."
Component-level repair, not board-swapping — in the field, in our workshop, even mid-ocean on cruise ships.
Put your equipment in safe hands
Switching maintenance provider is easier than you think — we'll survey your fleet and quote clearly, fast.
Discuss a contract Call 0800 161 5512