Home / About

Success starts with the team behind it

Quality engineering. Straight communication.

That's been the whole recipe since 2014 — and it's taken us from a one-man garage operation to a specialist trusted by high-security sites, major transport operators and the biggest events in the country.

Our story

Built the hard way, grown the right way

RedteQ began in 2014 when Alan Redpath started out as a single contractor engineer, fixing the machines others walked away from. The approach — solve it properly, say it straight — quickly set us apart, and the business grew on reputation alone.

Today, a focused back-office team supports a field and onsite workforce of more than 20 technicians and engineers, running 40+ major contracts nationally and several internationally, from our 8,116 sq ft facility in Farnborough, Hampshire — just off the M3, ideally placed to reach customers fast.

  • 2014 — Founded

    Alan Redpath starts RedteQ as a single contractor engineer, working from a garage.

  • 2018 — First employee & Parliament

    Growth brings the first full-time hire — and our first major contract, supporting the explosives trace detectors at the Houses of Parliament in Westminster.

  • 2022 — The Games & growing pains

    140+ X-ray machines installed for the Commonwealth Games with 24-hour cover; the team quadruples and moves to bigger premises in Hook.

  • 2024 — The big move

    Now 20+ staff and 40+ major contracts, RedteQ moves to a large 8,116 sq ft facility — workshop, lab, offices and demo area under one roof.

  • 2026 — Exclusive Hissco partnership

    Appointed exclusive UK & Ireland distributor for Hissco International X-ray systems, announced at Passenger Terminal Expo; AI-automated checkpoints deployed from Formula 1 to championship golf.

RedteQ team members at the Commonwealth Games stadium

At the Commonwealth Games — where months of installation work paid off in a safe, smooth Games.

Our value to you

Why customers stay

Independent supplier

We provide what you actually need, with no manufacturer bias — and we'll tell you when the cheaper option is the right one.

Expert guidance

We advise on the best technology and solutions available across the sector, from tunnel sizes to AI detection strategy.

Full-service capability

Nationwide maintenance, repair, installation, refurbishment and compliant decommissioning — one supplier, whole lifecycle.

High first-time fix

Skilled engineers who solve problems properly, not temporarily. It's why airports recommend us to each other.

Rapid response

Field and onsite support backed by a focused, efficient back-office team — at covered events we've fixed faults inside an hour.

Reduced downtime

Reliable engineering that keeps critical security equipment operating at its best, shift after shift.

The friendly bit

Serious about security. Not about ourselves.

Our engineers have installed checkpoints overnight at racetracks, crawled inside X-ray tunnels (occasionally feet-first — see photo), kept screening running mid-Atlantic on cruise ships, and still find time for the local sixth-form careers day. We put RedteQ labels on every machine we service — partly so you know who maintains it, mostly because we're proud of the work.

You'll meet us in person at The Security Event at the NEC in Birmingham and the International Security Expo at Olympia London — come and say hello, the kettle metaphorically never goes off.

Testimonials

In our customers' words

"RedteQ has provided service maintenance plus 24hr support on all our security screening equipment for a number of years... a highly qualified and professional company."

Arfaan Pinjara — Airport Security Manager, Biggin Hill Airport

"Alan is upfront, very genuine, extremely knowledgeable and very well respected in the industry. If you mention RedteQ you get nothing but positive feedback."

Matthew Pearce — Director, TSA

"Alan is very helpful, professional and is always available to help troubleshoot in the event of an equipment malfunction."

Kelly Quirk — Security Compliance Officer, Isle of Man (Ronaldsway) Airport

Work with people who care

Whatever the screening question, start with a conversation.

Get in touch   Our certifications & facility